Jackson Center for Independent Living

What the center reported

466Consumers served300 carried over, 166 new
13,905Information and referral contacts
$735,747Total income
$46,868Part B
$321,050Part C
496Goals achievedof 571 set
40Moved out of institutionsrelocation goals achieved
8Years reportedof 8 since 2016

Funding sources

Income by source, report year 2023Dollars received, as reported. The report does not show expenditure.
Source	Amount
Title VII Part B (through the state)	$46,868
Title VII Part C (direct federal)	$321,050
Title VII Chapter 2 (older individuals who are blind)	$0
Other federal funds	$0
State government funds	$150,000
Local government funds	$15,000
Private and other	$202,829
Total income	$735,747

Eight years of reports

Jackson Center for Independent Living by report yearA blank row means no report was found for that year.
Report year	Consumers served	Total income	Part B	Part C	Moved out of institutions
2016	304	$583,733	$22,500	$239,426	3
2017	304	$710,697	$22,500	$239,260	2
2018	259	$678,894	$22,500	$270,791	8
2019	477	$640,917	$39,835	$279,599	13
2020	715	$634,531	$49,600	$279,599	27
2021	619	$647,609	$57,176	$279,706	32
2022	443	$684,246	$46,686	$288,245	21
2023	466	$735,747	$46,868	$321,050	40

Consumers served, by year

2016304
2017304
2018259
2019477
2020715
2021619
2022443
2023466

Measures against peers

Percentiles place this center among the 349 centers reporting in 2023 (national) and among centers of similar size (size peers: quartile 2 of 4 by total income). 100 is the most favourable position. How each measure is built and what it cannot tell you.

Relative measures, report year 2023
Measure	Value	National percentile	Size-peer percentile	What it is
Income per consumer	$1,579	80th	79th	Total income divided by consumers served. Lower ranks higher. It is intensity, not efficiency: a center doing nursing-home transitions costs more per person than one doing mostly information.
Income per goal achieved	$1,483	85th	89th	Total income divided by goals achieved. Lower ranks higher. Goals are self-reported and are not weighted by difficulty.
Goal achievement rate	86.9%	92th	94th	Goals achieved as a share of goals set. A rate near 100% can mean goals are recorded only when already met.
Records closed with all goals met	74.9%	63th	64th	Share of closed consumer records closed as "completed all goals set". Recorded at exit, so a stronger signal than goal counts.
Transitions per 100 consumers	8.58	90th	91th	Relocation-from-institution goals achieved per 100 consumers. Zero is common at small centers; the percentile shows how common.
Transitions per $100,000 of Part C	12.46	84th	89th	The same count against direct federal funding.
Service fill rate	100.0%	76th	76th	Consumers receiving a service as a share of consumers requesting it, across all service types except information and referral.
Board members with significant disabilities	80.0%	67th	69th	The regulation requires more than 50%. 4 of 5 members.
Staff with disabilities	82.0%	59th	52th	Share of staff full-time equivalents filled by people with disabilities. 4.5 of 5.5 FTE.
Equity index	31.4	31th	30th	Index of dissimilarity between the race and ethnicity of consumers and of the state's disability population, 0 to 100. Lower ranks higher. Compared with the state, not the center's actual service area.
Income volatility	6.7%	97th	97th	Coefficient of variation of total income across the years reported. Lower ranks higher.
Data-quality flags	0	54th	53th	Failed arithmetic checks in this year's report. Fewer ranks higher. Listed below.

Title VII funds (Parts B and C and Chapter 2) were 50.0% of income; Part B varied by 34.1% (coefficient of variation) across the years reported.

Services requested and received

Consumers requesting and receiving each service, report year 2023Information and referral is counted as contacts (13,905) and is not in this table.
Service	Requested	Received	Fill rate
Peer counseling	351	351	100.0%
IL skills training	189	189	100.0%
Advocacy and legal services	176	176	100.0%
Preventive services	169	169	100.0%
Assistive technology	160	160	100.0%
Mobility training	137	137	100.0%
Housing and home modifications	85	85	100.0%
Communication services	69	69	100.0%
Recreational services	67	67	100.0%
Youth transition	41	41	100.0%
Children's services	2	2	100.0%
Transportation	2	2	100.0%
Vocational services	2	2	100.0%
Rehabilitation technology	1	1	100.0%
All services	1,451	1,451	100.0%

Largest unmet demand

Services with ten or more requests, ordered by the share that went unfilled.

Advocacy and legal services: 176 of 176 requests filled (100.0%).
Assistive technology: 160 of 160 requests filled (100.0%).
Communication services: 69 of 69 requests filled (100.0%).
Housing and home modifications: 85 of 85 requests filled (100.0%).
IL skills training: 189 of 189 requests filled (100.0%).
Mobility training: 137 of 137 requests filled (100.0%).

Goals by category

Goals set, achieved and in progress, report year 2023
Goal category	Set	Achieved	In progress
Self-advocacy and self-empowerment	41	34	7
Communication	70	66	4
Mobility and transportation	69	56	13
Community-based living	136	117	19
Educational	22	19	3
Vocational	1	0	1
Self-care	75	68	7
Information access and technology	13	12	1
Personal resource management	5	5	0
Relocation from a nursing home or institution	56	40	16
Community and social participation	83	79	4

Who the center served

Consumers by age
Age	Consumers
Under 5	0
5 to 19	16
20 to 24	34
25 to 59	156
60 and older	258
Age unavailable	2

Consumers by disability type
Disability	Consumers
Cognitive	19
Mental or emotional	14
Physical	297
Hearing	77
Vision	8
Multiple disabilities	27
Other	24

Race and ethnicity against the state's disability population

Consumers compared with Tennessee residents with a disabilityCenter shares exclude 0 consumers of unknown race. State shares are from ACS B18101A to B18101I. A ratio above 1 means the group is a larger share of consumers than of the state's disability population.
Group	Consumers	Share of consumers	Share of state disability population	Ratio
White	244	52.4%	76.0%	0.69
Black or African American	214	45.9%	14.5%	3.17
American Indian or Alaska Native	1	0.2%	0.3%	0.73
Asian	0	0.0%	0.9%	0.00
Native Hawaiian or Other Pacific Islander	0	0.0%	0.0%	0.00
Two or more races	0	0.0%	4.7%	0.00
Hispanic or Latino (any race)	7	1.5%	3.6%	0.42

Hispanic or Latino is an ethnicity reported alongside race in the PPR, so shares can sum to more than 100%. The comparison is with the whole state, which overstates any mismatch for a center that serves one part of it.

Data quality

Eight arithmetic checks run over every center's report. They test whether the tables agree with each other, nothing more. How often each check fails nationally.

None of the arithmetic checks failed for this report. That means the tables add up, not that the counts are verified.

What this cannot tell you

The report is unaudited self-report. Nobody verifies the consumer counts.
It reports income, not expenditure. A cost measure here is a stand-in until checked against the center's audited financial statements.
Part B and Part C outcomes are not separable. The center reports total activity.
There is no county, city or island detail in the public file.
Percentiles compare centers whose definitions of "consumer" and "goal" may differ. The data-quality row is the only signal of that in the public data.
Relative position is not impact. Nothing here supports a causal claim about what the center changed in anyone's life.

Source: Administration for Community Living, Centers for Independent Living Program Performance Report public datafiles, report years 2016 to 2023. Generated 2026-10-25.