Insight Enterprises, Inc.

What the center reported

1,541Consumers served1,213 carried over, 328 new
1,305Information and referral contacts
$834,916Total income
$19,500Part B
$335,251Part C
447Goals achievedof 2,530 set
0Moved out of institutionsrelocation goals achieved
8Years reportedof 8 since 2016

Funding sources

Income by source, report year 2023Dollars received, as reported. The report does not show expenditure.
Source	Amount
Title VII Part B (through the state)	$19,500
Title VII Part C (direct federal)	$335,251
Title VII Chapter 2 (older individuals who are blind)	$0
Other federal funds	$37,518
State government funds	$361,829
Local government funds	$56,629
Private and other	$24,190
Total income	$834,916

Eight years of reports

Insight Enterprises, Inc. by report yearA blank row means no report was found for that year.
Report year	Consumers served	Total income	Part B	Part C	Moved out of institutions
2016	1,245	$625,225	$21,117	$256,538	6
2017	1,217	$751,777	$23,500	$256,114	5
2018	1,361	$660,476	$25,642	$288,636	2
2019	1,507	$744,616	$25,642	$297,192	3
2020	1,604	$826,331	$26,000	$297,192	5
2021	1,684	$781,574	$26,000	$296,664	3
2022	1,651	$763,872	$26,000	$303,034	2
2023	1,541	$834,916	$19,500	$335,251	0

Consumers served, by year

20161,245
20171,217
20181,361
20191,507
20201,604
20211,684
20221,651
20231,541

Measures against peers

Percentiles place this center among the 349 centers reporting in 2023 (national) and among centers of similar size (size peers: quartile 2 of 4 by total income). 100 is the most favourable position. How each measure is built and what it cannot tell you.

Relative measures, report year 2023
Measure	Value	National percentile	Size-peer percentile	What it is
Income per consumer	$542	99th	98th	Total income divided by consumers served. Lower ranks higher. It is intensity, not efficiency: a center doing nursing-home transitions costs more per person than one doing mostly information.
Income per goal achieved	$1,868	81th	83th	Total income divided by goals achieved. Lower ranks higher. Goals are self-reported and are not weighted by difficulty.
Goal achievement rate	17.7%	14th	16th	Goals achieved as a share of goals set. A rate near 100% can mean goals are recorded only when already met.
Records closed with all goals met	5.1%	8th	5th	Share of closed consumer records closed as "completed all goals set". Recorded at exit, so a stronger signal than goal counts.
Transitions per 100 consumers	0.00	11th	10th	Relocation-from-institution goals achieved per 100 consumers. Zero is common at small centers; the percentile shows how common.
Transitions per $100,000 of Part C	0.00	11th	10th	The same count against direct federal funding.
Service fill rate	100.0%	76th	76th	Consumers receiving a service as a share of consumers requesting it, across all service types except information and referral.
Board members with significant disabilities	90.0%	85th	89th	The regulation requires more than 50%. 9 of 10 members.
Staff with disabilities	100.0%	90th	89th	Share of staff full-time equivalents filled by people with disabilities. 3.0 of 3.0 FTE.
Equity index	61.5	5th	4th	Index of dissimilarity between the race and ethnicity of consumers and of the state's disability population, 0 to 100. Lower ranks higher. Compared with the state, not the center's actual service area.
Income volatility	9.2%	92th	92th	Coefficient of variation of total income across the years reported. Lower ranks higher.
Data-quality flags	0	54th	53th	Failed arithmetic checks in this year's report. Fewer ranks higher. Listed below.

Title VII funds (Parts B and C and Chapter 2) were 42.5% of income; Part B varied by 9.9% (coefficient of variation) across the years reported.

Services requested and received

Consumers requesting and receiving each service, report year 2023Information and referral is counted as contacts (1,305) and is not in this table.
Service	Requested	Received	Fill rate
Peer counseling	1,030	1,030	100.0%
Advocacy and legal services	808	808	100.0%
Housing and home modifications	359	359	100.0%
Other services	280	280	100.0%
IL skills training	227	227	100.0%
Recreational services	155	155	100.0%
Vocational services	58	58	100.0%
Transportation	46	46	100.0%
Youth transition	16	16	100.0%
Children's services	14	14	100.0%
Personal assistance	12	12	100.0%
Assistive technology	10	10	100.0%
Mental restoration	3	3	100.0%
Communication services	1	1	100.0%
Mobility training	1	1	100.0%
All services	3,020	3,020	100.0%

Largest unmet demand

Services with ten or more requests, ordered by the share that went unfilled.

Advocacy and legal services: 808 of 808 requests filled (100.0%).
Assistive technology: 10 of 10 requests filled (100.0%).
Children's services: 14 of 14 requests filled (100.0%).
Housing and home modifications: 359 of 359 requests filled (100.0%).
IL skills training: 227 of 227 requests filled (100.0%).
Peer counseling: 1,030 of 1,030 requests filled (100.0%).

Goals by category

Goals set, achieved and in progress, report year 2023
Goal category	Set	Achieved	In progress
Self-advocacy and self-empowerment	1,031	154	877
Communication	7	0	7
Mobility and transportation	109	12	97
Community-based living	533	94	439
Educational	44	1	43
Vocational	162	26	136
Self-care	54	13	41
Information access and technology	35	6	29
Personal resource management	326	124	202
Relocation from a nursing home or institution	8	0	8
Community and social participation	215	16	199
Other	6	1	5

Who the center served

Consumers by age
Age	Consumers
Under 5	1
5 to 19	49
20 to 24	29
25 to 59	685
60 and older	777
Age unavailable	0

Consumers by disability type
Disability	Consumers
Cognitive	83
Mental or emotional	377
Physical	969
Hearing	30
Vision	80
Multiple disabilities	2
Other	0

Race and ethnicity against the state's disability population

Consumers compared with Virginia residents with a disabilityCenter shares exclude 4 consumers of unknown race. State shares are from ACS B18101A to B18101I. A ratio above 1 means the group is a larger share of consumers than of the state's disability population.
Group	Consumers	Share of consumers	Share of state disability population	Ratio
White	189	12.3%	63.1%	0.19
Black or African American	1,256	81.7%	20.3%	4.03
American Indian or Alaska Native	6	0.4%	0.4%	1.09
Asian	9	0.6%	3.8%	0.16
Native Hawaiian or Other Pacific Islander	1	0.1%	0.1%	0.77
Two or more races	48	3.1%	5.9%	0.53
Hispanic or Latino (any race)	28	1.8%	6.5%	0.28

Hispanic or Latino is an ethnicity reported alongside race in the PPR, so shares can sum to more than 100%. The comparison is with the whole state, which overstates any mismatch for a center that serves one part of it.

Data quality

Eight arithmetic checks run over every center's report. They test whether the tables agree with each other, nothing more. How often each check fails nationally.

None of the arithmetic checks failed for this report. That means the tables add up, not that the counts are verified.

What this cannot tell you

The report is unaudited self-report. Nobody verifies the consumer counts.
It reports income, not expenditure. A cost measure here is a stand-in until checked against the center's audited financial statements.
Part B and Part C outcomes are not separable. The center reports total activity.
There is no county, city or island detail in the public file.
Percentiles compare centers whose definitions of "consumer" and "goal" may differ. The data-quality row is the only signal of that in the public data.
Relative position is not impact. Nothing here supports a causal claim about what the center changed in anyone's life.

Source: Administration for Community Living, Centers for Independent Living Program Performance Report public datafiles, report years 2016 to 2023. Generated 2026-10-25.