Western New York Independent Living, Inc.

What the center reported

6,715Consumers served4,472 carried over, 2,243 new
2,680Information and referral contacts
$71,852,316Total income
$2,922Part B
$260,178Part C
4,610Goals achievedof 5,716 set
12Moved out of institutionsrelocation goals achieved
8Years reportedof 8 since 2016

Funding sources

Income by source, report year 2023Dollars received, as reported. The report does not show expenditure.
Source	Amount
Title VII Part B (through the state)	$2,922
Title VII Part C (direct federal)	$260,178
Title VII Chapter 2 (older individuals who are blind)	$0
Other federal funds	$683,589
State government funds	$3,434,486
Local government funds	$94,371
Private and other	$67,376,770
Total income	$71,852,316

Eight years of reports

Western New York Independent Living, Inc. by report yearA blank row means no report was found for that year.
Report year	Consumers served	Total income	Part B	Part C	Moved out of institutions
2016	3,214	$35,606,721	$0	$197,254	7
2017	3,369	$45,266,745	$0	$196,087	2
2018	4,178	$51,386,130	$0	$219,668	11
2019	3,314	$52,158,146	$0	$235,493	1
2020	3,635	$46,944,682	$0	$235,493	4
2021	6,670	$47,332,549	$44,861	$235,075	17
2022	6,562	$44,839,985	$8,094	$237,853	25
2023	6,715	$71,852,316	$2,922	$260,178	12

Consumers served, by year

20163,214
20173,369
20184,178
20193,314
20203,635
20216,670
20226,562
20236,715

Measures against peers

Percentiles place this center among the 349 centers reporting in 2023 (national) and among centers of similar size (size peers: quartile 4 of 4 by total income). 100 is the most favourable position. How each measure is built and what it cannot tell you.

Relative measures, report year 2023
Measure	Value	National percentile	Size-peer percentile	What it is
Income per consumer	$10,700	11th	35th	Total income divided by consumers served. Lower ranks higher. It is intensity, not efficiency: a center doing nursing-home transitions costs more per person than one doing mostly information.
Income per goal achieved	$15,586	22th	45th	Total income divided by goals achieved. Lower ranks higher. Goals are self-reported and are not weighted by difficulty.
Goal achievement rate	80.7%	87th	91th	Goals achieved as a share of goals set. A rate near 100% can mean goals are recorded only when already met.
Records closed with all goals met	11.6%	10th	16th	Share of closed consumer records closed as "completed all goals set". Recorded at exit, so a stronger signal than goal counts.
Transitions per 100 consumers	0.18	28th	27th	Relocation-from-institution goals achieved per 100 consumers. Zero is common at small centers; the percentile shows how common.
Transitions per $100,000 of Part C	4.61	69th	59th	The same count against direct federal funding.
Service fill rate	96.9%	39th	44th	Consumers receiving a service as a share of consumers requesting it, across all service types except information and referral.
Board members with significant disabilities	77.0%	61th	73th	The regulation requires more than 50%. 10 of 13 members.
Staff with disabilities	59.0%	18th	31th	Share of staff full-time equivalents filled by people with disabilities. 105.0 of 177.0 FTE.
Equity index	23.9	46th	40th	Index of dissimilarity between the race and ethnicity of consumers and of the state's disability population, 0 to 100. Lower ranks higher. Compared with the state, not the center's actual service area.
Income volatility	19.6%	51th	56th	Coefficient of variation of total income across the years reported. Lower ranks higher.
Data-quality flags	2	0th	1th	Failed arithmetic checks in this year's report. Fewer ranks higher. Listed below.

Title VII funds (Parts B and C and Chapter 2) were 0.4% of income; Part B varied by 208.5% (coefficient of variation) across the years reported.

Services requested and received

Consumers requesting and receiving each service, report year 2023Information and referral is counted as contacts (2,680) and is not in this table.
Service	Requested	Received	Fill rate
Personal assistance	1,850	1,850	100.0%
Peer counseling	733	723	98.6%
Housing and home modifications	720	620	86.1%
IL skills training	326	318	97.5%
Advocacy and legal services	209	217	103.8%
Vocational services	191	168	88.0%
Assistive technology	129	130	100.8%
Transportation	65	61	93.8%
Communication services	58	57	98.3%
Counseling and related services	37	38	102.7%
Other services	18	18	100.0%
Family services	11	13	118.2%
Mobility training	6	2	33.3%
Children's services	5	7	140.0%
Youth transition	4	4	100.0%
Recreational services	1	1	100.0%
All services	4,363	4,227	96.9%

Largest unmet demand

Services with ten or more requests, ordered by the share that went unfilled.

Housing and home modifications: 620 of 720 requests filled (86.1%).
Vocational services: 168 of 191 requests filled (88.0%).
Transportation: 61 of 65 requests filled (93.8%).
IL skills training: 318 of 326 requests filled (97.5%).
Communication services: 57 of 58 requests filled (98.3%).
Peer counseling: 723 of 733 requests filled (98.6%).

Goals by category

Goals set, achieved and in progress, report year 2023
Goal category	Set	Achieved	In progress
Self-advocacy and self-empowerment	7	9	8
Communication	7	2	2
Mobility and transportation	111	10	64
Community-based living	741	556	236
Educational	35	31	12
Vocational	224	138	114
Self-care	3,723	3,246	941
Information access and technology	9	7	4
Personal resource management	350	316	75
Relocation from a nursing home or institution	69	12	55
Community and social participation	146	129	39
Other	294	154	203

Who the center served

Consumers by age
Age	Consumers
Under 5	68
5 to 19	196
20 to 24	239
25 to 59	3,249
60 and older	2,963
Age unavailable	0

Consumers by disability type
Disability	Consumers
Cognitive	314
Mental or emotional	1,519
Physical	2,220
Hearing	3
Vision	49
Multiple disabilities	2,610
Other	0

Race and ethnicity against the state's disability population

Consumers compared with New York residents with a disabilityCenter shares exclude 262 consumers of unknown race. State shares are from ACS B18101A to B18101I. A ratio above 1 means the group is a larger share of consumers than of the state's disability population.
Group	Consumers	Share of consumers	Share of state disability population	Ratio
White	4,410	68.3%	53.5%	1.28
Black or African American	1,475	22.9%	15.0%	1.53
American Indian or Alaska Native	109	1.7%	0.6%	2.82
Asian	78	1.2%	5.2%	0.23
Native Hawaiian or Other Pacific Islander	11	0.2%	0.1%	3.11
Two or more races	130	2.0%	7.8%	0.26
Hispanic or Latino (any race)	240	3.7%	17.9%	0.21

Hispanic or Latino is an ethnicity reported alongside race in the PPR, so shares can sum to more than 100%. The comparison is with the whole state, which overstates any mismatch for a center that serves one part of it.

Data quality

Eight arithmetic checks run over every center's report. They test whether the tables agree with each other, nothing more. How often each check fails nationally.

More received a service than requested it. For at least one service type, the count receiving exceeds the count requesting.
Goals achieved exceed goals set. For at least one goal category, more goals were achieved than were set.

What this cannot tell you

The report is unaudited self-report. Nobody verifies the consumer counts.
It reports income, not expenditure. A cost measure here is a stand-in until checked against the center's audited financial statements.
Part B and Part C outcomes are not separable. The center reports total activity.
There is no county, city or island detail in the public file.
Percentiles compare centers whose definitions of "consumer" and "goal" may differ. The data-quality row is the only signal of that in the public data.
Relative position is not impact. Nothing here supports a causal claim about what the center changed in anyone's life.

Source: Administration for Community Living, Centers for Independent Living Program Performance Report public datafiles, report years 2016 to 2023. Generated 2026-10-25.