Voices for Independence

What the center reported

2,462Consumers served1,457 carried over, 1,005 new
3,454Information and referral contacts
$37,598,347Total income
$0Part B
$394,423Part C
1,162Goals achievedof 2,913 set
200Moved out of institutionsrelocation goals achieved
8Years reportedof 8 since 2016

Funding sources

Income by source, report year 2023Dollars received, as reported. The report does not show expenditure.
Source	Amount
Title VII Part B (through the state)	$0
Title VII Part C (direct federal)	$394,423
Title VII Chapter 2 (older individuals who are blind)	$0
Other federal funds	$228,868
State government funds	$206,121
Local government funds	$0
Private and other	$36,768,935
Total income	$37,598,347

Eight years of reports

Voices for Independence by report yearA blank row means no report was found for that year.
Report year	Consumers served	Total income	Part B	Part C	Moved out of institutions
2016	340	$16,036,099	$0	$308,996	89
2017	1,383	$16,482,355	$0	$306,765	108
2018	1,667	$19,885,691	$0	$344,043	167
2019	2,100	$15,707,722	$0	$352,394	290
2020	2,290	$17,300,852	$0	$352,394	283
2021	2,502	$20,440,437	$0	$351,768	211
2022	2,642	$22,227,280	$0	$355,926	201
2023	2,462	$37,598,347	$0	$394,423	200

Consumers served, by year

2016340
20171,383
20181,667
20192,100
20202,290
20212,502
20222,642
20232,462

Measures against peers

Percentiles place this center among the 349 centers reporting in 2023 (national) and among centers of similar size (size peers: quartile 4 of 4 by total income). 100 is the most favourable position. How each measure is built and what it cannot tell you.

Relative measures, report year 2023
Measure	Value	National percentile	Size-peer percentile	What it is
Income per consumer	$15,271	7th	23th	Total income divided by consumers served. Lower ranks higher. It is intensity, not efficiency: a center doing nursing-home transitions costs more per person than one doing mostly information.
Income per goal achieved	$32,357	9th	19th	Total income divided by goals achieved. Lower ranks higher. Goals are self-reported and are not weighted by difficulty.
Goal achievement rate	39.9%	37th	34th	Goals achieved as a share of goals set. A rate near 100% can mean goals are recorded only when already met.
Records closed with all goals met	62.1%	46th	56th	Share of closed consumer records closed as "completed all goals set". Recorded at exit, so a stronger signal than goal counts.
Transitions per 100 consumers	8.12	89th	90th	Relocation-from-institution goals achieved per 100 consumers. Zero is common at small centers; the percentile shows how common.
Transitions per $100,000 of Part C	50.71	96th	92th	The same count against direct federal funding.
Service fill rate	94.6%	34th	40th	Consumers receiving a service as a share of consumers requesting it, across all service types except information and referral.
Board members with significant disabilities	89.0%	84th	91th	The regulation requires more than 50%. 8 of 9 members.
Staff with disabilities	52.0%	6th	8th	Share of staff full-time equivalents filled by people with disabilities. 70.0 of 134.0 FTE.
Equity index	11.7	82th	74th	Index of dissimilarity between the race and ethnicity of consumers and of the state's disability population, 0 to 100. Lower ranks higher. Compared with the state, not the center's actual service area.
Income volatility	32.6%	24th	30th	Coefficient of variation of total income across the years reported. Lower ranks higher.
Data-quality flags	0	54th	54th	Failed arithmetic checks in this year's report. Fewer ranks higher. Listed below.

Title VII funds (Parts B and C and Chapter 2) were 1.0% of income.

Services requested and received

Consumers requesting and receiving each service, report year 2023Information and referral is counted as contacts (3,454) and is not in this table.
Service	Requested	Received	Fill rate
Housing and home modifications	1,312	1,185	90.3%
Youth transition	779	772	99.1%
Personal assistance	740	700	94.6%
Peer counseling	563	533	94.7%
Advocacy and legal services	363	358	98.6%
IL skills training	322	314	97.5%
Recreational services	269	269	100.0%
Physical restoration	123	119	96.7%
Transportation	85	61	71.8%
Assistive technology	12	10	83.3%
Vocational services	11	10	90.9%
Counseling and related services	1	1	100.0%
Other services	1	1	100.0%
All services	4,581	4,333	94.6%

Largest unmet demand

Services with ten or more requests, ordered by the share that went unfilled.

Transportation: 61 of 85 requests filled (71.8%).
Assistive technology: 10 of 12 requests filled (83.3%).
Housing and home modifications: 1,185 of 1,312 requests filled (90.3%).
Vocational services: 10 of 11 requests filled (90.9%).
Personal assistance: 700 of 740 requests filled (94.6%).
Peer counseling: 533 of 563 requests filled (94.7%).

Goals by category

Goals set, achieved and in progress, report year 2023
Goal category	Set	Achieved	In progress
Self-advocacy and self-empowerment	200	93	60
Communication	5	3	1
Mobility and transportation	44	25	11
Community-based living	1,704	774	789
Educational	52	7	40
Vocational	14	3	3
Self-care	32	7	16
Information access and technology	26	17	3
Personal resource management	12	4	2
Relocation from a nursing home or institution	552	200	249
Community and social participation	222	22	195
Other	50	7	33

Who the center served

Consumers by age
Age	Consumers
Under 5	11
5 to 19	50
20 to 24	59
25 to 59	920
60 and older	1,422
Age unavailable	0

Consumers by disability type
Disability	Consumers
Cognitive	120
Mental or emotional	150
Physical	1,334
Hearing	6
Vision	18
Multiple disabilities	796
Other	38

Race and ethnicity against the state's disability population

Consumers compared with Pennsylvania residents with a disabilityCenter shares exclude 105 consumers of unknown race. State shares are from ACS B18101A to B18101I. A ratio above 1 means the group is a larger share of consumers than of the state's disability population.
Group	Consumers	Share of consumers	Share of state disability population	Ratio
White	1,903	80.7%	72.1%	1.12
Black or African American	355	15.1%	12.1%	1.24
American Indian or Alaska Native	6	0.3%	0.2%	1.19
Asian	29	1.2%	2.0%	0.61
Native Hawaiian or Other Pacific Islander	2	0.1%	0.0%	1.88
Two or more races	10	0.4%	5.3%	0.08
Hispanic or Latino (any race)	52	2.2%	8.3%	0.27

Hispanic or Latino is an ethnicity reported alongside race in the PPR, so shares can sum to more than 100%. The comparison is with the whole state, which overstates any mismatch for a center that serves one part of it.

Data quality

Eight arithmetic checks run over every center's report. They test whether the tables agree with each other, nothing more. How often each check fails nationally.

None of the arithmetic checks failed for this report. That means the tables add up, not that the counts are verified.

What this cannot tell you

The report is unaudited self-report. Nobody verifies the consumer counts.
It reports income, not expenditure. A cost measure here is a stand-in until checked against the center's audited financial statements.
Part B and Part C outcomes are not separable. The center reports total activity.
There is no county, city or island detail in the public file.
Percentiles compare centers whose definitions of "consumer" and "goal" may differ. The data-quality row is the only signal of that in the public data.
Relative position is not impact. Nothing here supports a causal claim about what the center changed in anyone's life.

Source: Administration for Community Living, Centers for Independent Living Program Performance Report public datafiles, report years 2016 to 2023. Generated 2026-10-25.